Shipping policy
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
We currently deliver across Pakistan.
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- Free Shipping on orders above Rs. 3,000.
- A flat shipping fee of Rs. 250 applies to orders below Rs. 3,000.
(You can change these amounts according to your store policy.)
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or Email (if available) so you can monitor your shipment.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most locations in Pakistan.
Incorrect Address
Please ensure your shipping address and contact number are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact our support team. We will work with the courier service to resolve the issue as quickly as possible.
Damaged Package
If your package arrives damaged, please contact us within 24 hours of receiving your order and provide clear photos of the package and product.
This shipping policy is professional, Shopify-friendly, and suitable for a Pakistan-based eCommerce store.